Table of Content

  • Shipping
  • Downloads
  • Refunds
  • Privacy

Shipping of Products

Shipping and Handling Costs
Our physical products will be posted within 3 working days of the order being places.

We use Australia Post as our service, and our mail is sent from regional NSW. Some orders can take 7 to 10 days to arrive. WA customers can take up to 2 weeks.

Product Shipping Costs

  • Downloadable items have no shipping costs.
  • Shipping of World Maps – Domestic $1.50 International $5.00
  • Shipping of Australian Maps – Domestic $3.00 International $5.00
  • Shipping A4 Books – Domestic $7.50 International $5.00 extra
  • Shipping Our Sunburnt Country – Domestic $10.00 International $30.00
  • Shipping Wonderland of Nature – Domestic $15.00 International $30.00
  • For international orders that exceed 1kg an additional cost will be charged. Contact us for a quote.

Downloadable Resources

If you ordered digital products you will be sent an email with download instructions immediately after payment. This will have links for you to download your digital products.

You should receive a Paypal receipt and an email from Homeschooling Downunder. If you cannot see these two emails please check your spam/junk folder. Yahoo, Hotmail and Gmail clients may need to check for the email from their browser and not from a program such as Live mail or Outlook.

NOTE: E cheques will not be sent to a download page as these payments are not processed instantly.

Refund Policy

We do not offer refunds for ebooks. This is common practice, as these items once downloaded are not returnable.

If you wish to return a physical product received through the mail then you can within 30 days. Postage is at your expense and the books must be returned undamaged for a full refund.

We send our physical products in mint condition with adequate packaging. If they are damaged through the postal service we would like to know. Please send us a photo and we will consider replacing the item or giving you a full or partial refund.

If you are experiencing technical difficulties with our resources please contact us.

We offer email support as our initial contact.

Copyright

The ebooks and resources in all courses are copyrighted. Apart from any fair dealing for the purposes of private study, research, criticism or review as permitted under the Copyright Act, no part may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without prior permission.

These courses have been provided at a low cost to make it accessible to all. Please do not illegally reproduce copies.

Privacy Policy

We will not share your information with others. We do not store your credit card details on our site.