Frequently Asked Questions

How To Place An Order

  1. Click on the Add to Cart button near each item that you that wish to purchase to commence your order.Your order will be added to the cart.
  2. Continue ordering the desired items.
  3. When you have finished ordering, fill out the billing details and then click on the place your order button. Free orders will then be sent to a download page. Other orders will be sent to a payment page.
  4. We will confirm your order via email from Paypal. For fast delivery and secure credit card payments we use PayPal. Please note you do not need a Paypal account to pay via Paypal. You can select to just use your credit card.
  5. If you ordered digital products you will be sent to an email with download instructions  immediately after payment. This will have links for you to download your digital products.

You should receive a Paypal receipt and an email from Homeschooling Downunder. If you cannot see these two emails please check your spam/folder. Gmail clients may need to check it from their browser and not from a program such as Live mail or Outlook.

NOTE: E cheques will not be sent to a download page as these payments are not processed instantly. 

Ebooks

To ensure you get the products we made the decision to provide many of our resources as ebooks. We know that you might want to pass these great homeschool resources on to your friends for free to save them money. We ask that you do not. Please refer them to us instead. We want to serve homeschooling families with our teaching tips, free downloads and products for sale.

All ebooks are instant downloads.

After payment you will receive an email. This email will give you instant download instructions.

Overseas customers need to order via PayPal. Additional postage will be required for items that need to be posted.

If you do not wish to pay online we can process your order manually, please contact us.

We cannot process credit cards over the phone.

Shipping

All orders are shipped within 4 working days.

We ship via Australia post regular post. We make every effort to make sure your order is sent safely. If your order goes missing through Australia Post then we accept no responsibility. If you require registered post that will be an additional cost of $10.00.

Your goods will usually arrive within 7-10 of purchase. Orders to Western Australia and remote areas can sometimes take 10 days or more.

Postage Calculations

All electronic products have free postage.

All physical products will incur the following postage costs.

PRICE RANGE POSTAGE COST
$0.01 – $14.99 $3.00
$15.00-$39.95 $7.00
$39.96 and above $15.00
Overseas Postage Base $35.00

Overseas Purchases

We do ship overseas but unfortunately it costs more. We therefore have an extra fee associated with purchases sent overseas.

Copyright and Privacy

For information on privacy and copyright policy see our Terms and Conditions.